Access to the Payment Portal

The Apricot Payment Portal is accessed through the Apricot Help Center. Select the 'Help Center' tab when logged into Apricot in order to access the Help Center and Payment Portal resources. Once logged into the Help Center, use the Sales Invoices tab to access the Apricot Payment Portal.

Only specially designated users have access to the Payment Portal; if the Sales Invoices tab isn't visible within the Help Center, contact billing@socialsolutions.com to request your access be updated.

View or Print an Invoice

  1. When the Sales Invoices home screen appears, you will see a list of invoices. 

2. To enter payment information or view a different invoice, select a View option and click Go!

3. Select the designated invoice to view the Sales Invoice Detail page and invoice details. To print an invoice, use the "Printable View" link in the top right hand corner of the Invoice Detail page. 

Pay an Invoice

1. To view or pay an outstanding invoice, click on the Invoice Name. Auto-pay invoices will show here, but are not payable by manual entry.

a. If you do not see the invoice you are interested in, choose a View option and click Go!

2. When the Sales Invoice Detail opens, review the invoice information, and click the Pay Invoice button.

3. Choose the method of payment you prefer and click the Submit button.

4. You will then be directed to a payment portal to enter payment details.

5. Enter your payment information and click the Submit button.

6. After the payment information has been successfully received, it will return you to the Sales Invoice detail screen, where the invoice will show with a status of “Confirming Transaction” or “Processing Payment.”

Enter or Update Payment Information

  1. Select a View option from the Sales Invoices home screen and click Go! 

2. Click the Setup Wallet button at the top to enter or update your payment information being used for auto-charge.

3. You will be directed to a payment portal to enter payment details.

4. Choose the method of payment you prefer and click the Submit button.  The ACH option will be available for US customers only.

5. Enter your payment information and click the Submit button.

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