All Legacy features as well as current features such as TouchPoints and the Reporting dashboard are supported in Internet Explorer.

Other Browsers such as Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge can be used with ETO with varying degrees of success. Here are some notable gaps in functionality:

  • Legacy Features such as Assessments and Points of Service are only supported in Internet Explorer.
  • Google Chrome does not support Java Applets, and therefore you cannot edit ETO Results reports in this browser.
  • Microsoft Edge is the newest of the listed browsers, and therefore has the largest number of gaps in general functionality. It is strongly recommended that you do not use Microsoft Edge to run ETO. 

Mobile Browsing Capabilities

  • Utilizing ETO from a mobile phone/browser is not recommended and could result in a number of software performance issues. The software is not designed for functionality on mobile platforms.

For more information on browser compatibility, click here.

Please contact Customer Support for more information or additional assistance.

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