ETO Customer Support
This team can answer ETO technical questions about software performance, configuration inquires, and new features. Email, call, or submit a case; more information here and the Support Knowledge Base can be found here.
Apricot Support Team
This team can answer Apricot technical questions about software performance, configuration inquires, and new features. Email, chat, or submit a case; more information here.
Penelope Support Team
This team can answer Penelope technical questions about software performance, configuration inquires, and new features. Email, call, or submit a case; more information here.
Training Team
This team can answer questions about ETO and Apricot Training Sessions. If you are signed up for sessions or would like to sign up please email them or visit this page for more information.
Client Success Team
ETO and Apricot Admins can reach out to this team to discuss account's contracts, renewals, and case escalations. This team is an excellent resource for product experience and annual contract renewals questions.
Account Management Team
ETO and Apricot Admins can reach out to this team to discuss new features and products, utilization strategies, and inquires regarding professional services. This team is an excellent resource for ETO Add On's and comprehensive strategy questions.
General Questions about Social Solutions
For new clients looking for more information about the products or the company, please reach out to us here or visit our home page.