ETO Login Steps
Step 1: Make sure you are logging in to the proper URL address to begin.
U.S.A. Users: https://secure.etosoftware.com/
Canada Users: https://secure.etosoftware.ca/
Australia Users: https://secure.etosoftwareau.com/
Step 2: Make sure to use your full email address
It is important to use your full email address when logging in to ETO.
If you use an incomplete email address, you will see an error that says "We've recently upgraded our login page." If this occurs, go back to the original login page and re-enter your full email address.
Step 3: Enter your password
If you cannot remember your password, select "Forgot password". Some organizations set a limit to the number of attempts to login to ETO. Your account could become locked if you attempt too many time.
Step 4: Login!
You should be taken in to ETO or prompted to select the correct site before login.
Locked, Disabled, and Other Login Errors
Locked and Disabled accounts - Only ETO admins can unlock or disabled an account. Pleas contact your organizations IT or ETO Admin to regain entry to ETO. If an admin is locked out, please contact support@socialsolutions.com .
Other Errors? Email out support team at support@socialsolutions.com and describe the error you are seeing.