ETO

10 articles in this collection
Written by Taylor Roderick, Andrew Currens, and Bekah K.

Contacting Support

Who should I contact?

Written by Bekah K.
Updated over a week ago

Zoom Remote Session

Zoom meeting for customer support remote sessions

Written by Taylor Roderick
Updated over a week ago

Logging in to ETO

Steps for accessing ETO for the first time

Written by Taylor Roderick
Updated over a week ago

How to Access Who Am I?

The Who am I? information is a detailed location of where you are working in ETO.

Written by Taylor Roderick
Updated over a week ago

Whitelisting SSG Support Emails

Written by Taylor Roderick
Updated over a week ago

Browser Settings

Browser Settings Checklist

#FAQ Before reporting a problem in ETO, follow these easy steps to make sure your system is configured and ready to use ETO softwar

Written by Bekah K.
Updated over a week ago

Browser Compatibility

Written by Bekah K.
Updated over a week ago

Support Portal

Support Portal: How to Use the Support Portal

The Support Portal provides instructional documentation about how to use ETO as well as case entry and management options.

Written by Andrew Currens
Updated over a week ago

Support Portal: Knowledge Base Search Links

Written by Andrew Currens
Updated over a week ago

Viewing Invoices in the Portal

Written by Andrew Currens
Updated over a week ago