If at all possible, we recommend using built-in ETO features to delete data including TouchPoint responses. However, there may be a situation where you need a large amount of responses deleted. If you need a large amount of responses deleted, please submit a support case with the specific request.

You will need to provide:

  1. Written explicit consent for the request
  2. An Excel file containing the response IDs to be deleted
  3. The TouchPoint name and/or Form ID
  4. Your Who Am I information

Please contact customer support if you need more information or additional assistance.

Did this answer your question?