Social Solutions

This question type allows users to select and link a response from another TouchPoint when recording a new TouchPoint response. "Choices" (i.e. the responses) will display in a drop-down in a display format specified by an administrator. Additional filtering on what type of responses display can also be set.

Create a new TouchPoint element by clicking on the Add Question button while editing a TouchPoint.

Select the target TouchPoint from the drop-down list to pull responses from.

Select the appropriate elements to pull over based on your needs.

Under the elements selected, click on the green +/- icon next to the word "AND."

1. Create a new TouchPoint element by clicking on the Add Question button while editing a TouchPoint.
2. Select Response Cross Reference.
3. Name the question.
4. Select the target TouchPoint from the drop-down list to pull responses from.
5. Select the appropriate elements to pull over based on your needs.
6. Under the elements selected, click on the green +/- icon next to the word "AND."

7. Change the "Subject Type" drop-down to "Subject Name" as shown above.<br>8. In the text box, type "@SubjectID" as shown above.<br>9. Click on Save.

For more information on Response Cross References, <a href="https://sites.google.com/site/etosoftwarehelpmanual/eto-software/site-administration/manage-touchpoints/form-questions/response-cross-reference" target="_blank" rel="nofollow noopener noreferrer">click here.</a><br><br>Please contact customer support if you need more information or additional assistance. 